The Royal Hotel Cardiff

Størrelsen på rommet og sengene. Badet og sengene hadde god kvalitet. Rent og pent.

Vinduet var veldig lite og kunne ikke åpnes. Snau frokost som var dyr å utvide.Nattebråk i gata utenfor.

good location in the city centre and walkable from the train station. Comfy bed friendly and helpful staff good bathroom

very small room. no light bulb in bedside lamp

Smart, relaxing, friendly, central ideally located.

Initial reaction when entering reception area was that it was calm and looked smart. All staff in the hotel were friendly and efficient. Particularly enjoyed the breakfast. I found the bed and pillows very comfortable and I appreciatiated that when I asked for a room at the back of the hotel that this was accommodated.

Nothing.

Very central easy to move around the city

On arrival room wasnt ready which was acceptable as we arrived on an early train to take advantage of the day. The unfortunate part of the arrival was the receptionist couldnt find our booking but had details of the second room I had booked for friends, very odd. We were asked to come back to check inwhich we did at 2.30 only to be told the room still wasnt ready. When we were allowed to book in found that the room we had was described by my husband as a rabbit hutch, Lying in bed we could almost touch the sides of the room, it was very cosy and not really an issue just a bit of a shock. We have stayed in the royal around three times a year for the past 5 years at least and this was the smallest room we have ever stayed in . Also I feel standards have slightly slipped, limited toiletries being one.

The location was good and price of the hotel were beyond my expectation.

Not absolutely clean. Strands of hair were found in the bathroom floor upon check-in.

Return visit so liked it enough to come back. Location is great for station and City Centre.

Poor internet wifi service in guest room, it was poor on a previous stay before. Okay in lobby, bar etc. No other real issues.

perfect location - near shops and evening venues

Pillows. Needed 2 the same size.

It was easy to reach from the station. The receptionist was very polite and helpful as were the waitresses. The breakfast was excellent and there was alot of choice.

The water pressure on the top floor was alittle hit and miss.

we arrived to welcoming receptionist who gave us a complimentary upgrade. lovely room with a 50 inch tv, wine,bathrobes etc.everything worked and was clean.lovely weekend will stay at the royal again. easy checkout with no problems at all. thankyou.

How friendly it was and how good it looks!

Rooms were nice & clean, good airconditioning. Good location

Advertises itself as Boutique hotel and paying a premium rate you expect that little bit extra. Minimum toiletries in bathroom. Poor quality thin towels. Lack of staff in dining room for breakfast, had to wait in receception as no tables available. Then they ran out of food and diners were told they had to wait 30 minutes for Croissants and 15 minutes for sausage & bacon. All in all pretty poor show. As Cardiff was very busy this weekend the hotels hiked up the price so we ended up paying double the rate of a normal night.

Friendly staff was definitely a positive. The size and quality of the room was good. The TV was large, with many channels, the bed was comfortable. The bathroom, especially, was great. It was nearly as large as the room itself, with a comfortable shower etc. The breakfast was very good, with various kinds of fresh pastries (i.e. croissants), and various kinds of high quality jams, hot food (i.e.fresh prepared eggs, mushrooms, etc), served by friendly staff. The rooms were very clean. There is no way a location can be more excellent than this.

The internet. It was as bad as it can get. I was there for business purposes, and not only me, but all the guests kept asking for internet connection. At the end, after three days, I could only connect once, and that was from the lobby. Neither via wireless nor via cable I could connect from my room. Most of the guests had the same problem, which was worse for me, as I really, really needed it. This, obviously, is NOT an unsolvable problem, and I hope they solve it fast, because it is a very nice hotel in all other respects.

A historical hotel with new facility, located very convenient street. There are cozy beds and a large bath room.

Clean and very polite!

The breakfast was very british! Continental breakfast would be better (fresh bread instead of toast bread). Different cheese (instead of only cheddar). More fresh fruit (instead of green bananas). Alternative to normal milk e.g. soja milk! In a lot of hotels already common. Sorry, I am nutritionist:) Kind regards